Last updated: 2026
Thank you for purchasing from Galleryboutique.
Eligibility for Returns
We accept returns within 30 calendar days from the date you receive your item. To be eligible for return, your item must be unused, in the same condition that you received it, and in the original packaging. Custom, personalized, clearance and final-sale items are non-returnable and non-refundable.
Return Process
To start a return, please send an email to support@galleryboutique.us with your order number and photos of the item. We will reply with a return authorization and return instructions. Do not send items back without prior approval. Unauthorized returns will not be accepted.
Return Shipping Cost
Customers are responsible for return shipping fees unless the item arrived damaged, defective, or we shipped the wrong product. Original shipping fees are non-refundable.
Inspection & Refund
Once we receive and inspect your returned item, we will notify you of approval or rejection of your refund. If approved, the refund will be processed to your original payment method. Refunds may take 3–7 business days to appear in your account, depending on your payment provider.
Damaged / Wrong Item
If your item arrives damaged, broken, or you received an incorrect item, please contact us within 48 hours after delivery with photos and your order ID. We will arrange replacement or refund for you at no extra cost.
Final Sale Items
All final sale items cannot be returned, exchanged or refunded.
Contact Us
For returns and refund questions: Email: support@galleryboutique.us Phone: 801-813-0409 Address: 4974 Kemper Lane, Salt Lake City, UT 84111, United States Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (Central Time / CT)